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Lilac Labs

Summer 2024Inactive

We automate the person taking orders at drive-thrus with a voice AI

Save
Lilac Labs logo

Lilac Labs

Summer 2024Inactive

We automate the person taking orders at drive-thrus with a voice AI

Save
Company details

At Lilac, we automate the person taking order at the drive thru with a voice AI. We're building this for Quick Service Restaurants (QSRs) dealing with an historical labor shortage and rising wages.

Previous attempts at drive-thru voice ordering are costly to implement and have failed to deliver the accuracy and latency needed. It's now possible to build a voice interface that passes the threshold for a great customer experience.

In the United States, there are 200,000 Drive-Thrus handling 6 Billion visits a year. At 3 minutes per order, that's 34,000 human years spent on taking orders annually. Per location, on average we can deliver around $100,000 of value in terms of labor savings, upsell revenue lift, and training costs.

Location
San Francisco, CA, USA
Founded
Unknown
YC Directory Pagewww.drive-thru.ai
Founders
  • TK
    Tony Kam
    Co-Founder / CEO
    X / TwitterLinkedIn
  • SS
    Shelden Shi
    Co-Founder / CTO
    LinkedIn

At Lilac, we automate the person taking order at the drive thru with a voice AI. We're building this for Quick Service Restaurants (QSRs) dealing with an historical labor shortage and rising wages.

Previous attempts at drive-thru voice ordering are costly to implement and have failed to deliver the accuracy and latency needed. It's now possible to build a voice interface that passes the threshold for a great customer experience.

In the United States, there are 200,000 Drive-Thrus handling 6 Billion visits a year. At 3 minutes per order, that's 34,000 human years spent on taking orders annually. Per location, on average we can deliver around $100,000 of value in terms of labor savings, upsell revenue lift, and training costs.

Location
San Francisco, CA, USA
Founded
Unknown
YC Directory Pagewww.drive-thru.ai
Founders
  • TK
    Tony Kam
    Co-Founder / CEO
    X / TwitterLinkedIn
  • SS
    Shelden Shi
    Co-Founder / CTO
    LinkedIn
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