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Vecindario

Winter 2022Inactive

We make it easier for real estate to sell properties and mortgages.

Save
Vecindario logo

Vecindario

Winter 2022Inactive

We make it easier for real estate to sell properties and mortgages.

Save
Company details

We make it easy for real estate developers in LATAM to sell new properties and close mortgages, unifying the experience, so home buyers can buy a home in just a few steps and without the need to look for more intermediaries. We do it all online: selling homes and approving mortgages is 6x faster.

Location
Medellín, Antioquia, Colombia
Founded
2019
Category
Fintech
YC Directory Pagewww.vecindario.com
Founders
  • FR
    Felipe Restrepo
    Founder
    LinkedIn
  • CR
    camilo ruiz
    Founder
    LinkedIn

We make it easy for real estate developers in LATAM to sell new properties and close mortgages, unifying the experience, so home buyers can buy a home in just a few steps and without the need to look for more intermediaries. We do it all online: selling homes and approving mortgages is 6x faster.

Location
Medellín, Antioquia, Colombia
Founded
2019
Category
Fintech
YC Directory Pagewww.vecindario.com
Founders
  • FR
    Felipe Restrepo
    Founder
    LinkedIn
  • CR
    camilo ruiz
    Founder
    LinkedIn

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On this page
  • Overview
  • Founding Story
  • Timeline
  • What They Built
  • Market Position
  • Target Customers
  • Market Size
  • Competition
  • Business Model
  • Traction
  • Post-Mortem
  • Volume outran cash collection
  • Expansion multiplied one sector bet
  • The housing crash was a trigger with measurable force
  • SaaS came after the option value was gone
  • Key Lessons
  • Sources

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Exec Briefing

Actionable insights

If you only have a few minutes to spare, here’s what investors, operators, and founders should know about Vecindario (W22).

  1. Volume hid the cash cycle. Vecindario passed COP 1 trillion in property transactions while developer invoices aged beyond two years. Gross sales and collected revenue told opposite stories.
  2. Expansion repeated one risk. New cities, mortgages, insurance, and rentals all depended on the same housing market. More products increased cost without reducing exposure to developers and buyer credit.
  3. Service work proved the need. Financial diagnostics and human guidance helped buyers finish a difficult purchase. The same work made growth depend on headcount and delayed customer payments.
  4. SaaS needed its own runway. The late software product sold in seven countries, but cash and founder capacity were already spent. A lighter model could not absorb the old operation's obligations.

Overview

Vecindario tried to turn the fragmented purchase of a new home in Latin America into one guided transaction. The Medellín company began with lead generation for developers, added sales execution and mortgage support, and later built software for the same industry. Felipe Restrepo and Camilo Ruiz founded it in 2019 after more than a decade running Habla Creativo, their real-estate marketing agency. Vecindario joined Y Combinator's Winter 2022 batch.[1]

The model produced remarkable gross volume. By July 2023, Vecindario said it had sold more than 4,500 homes and processed over COP 1 trillion in transactions. Restrepo later put the peak at more than 260 apartments per month, 17 cities, weekly growth above 3%, and more than 170 people who worked on the company.[2][3]

That volume concealed a weak cash position. Vecindario expanded into mortgages, new cities, subscriptions, memberships, insurance, rentals, and eventually SaaS. When Colombia's housing market contracted, more than 15% of its partner projects failed, according to Restrepo. Unpaid invoices stretched past 24 months. Vecindario carried the sales operation while its developer customers controlled when, or whether, it got paid.

The company closed in early 2025. High interest rates and a housing slump were the trigger; overexpansion and customer concentration made them fatal. The final SaaS product had sales in seven countries, but it reached the market after the team had spent its cash and exhausted its ability to pivot.[3]

Founding Story

Restrepo and Ruiz were childhood friends before they were co-founders. Restrepo studied business at Universidad EAFIT and started small ventures while still in school. Ruiz trained as a graphic designer and later completed a master's degree in user-experience and interface design. The pair built Habla Creativo, a digital agency that came to specialize in Colombia's largest homebuilders.[2][4]

Agency work exposed the gap that became Vecindario. Developers could attract prospective buyers online, but qualification, advice, unit selection, mortgage preparation, and closing still passed through separate people and systems. Buyers faced a large financial decision with little guidance. Developers lost leads between marketing and the sales room.

Vecindario first sold qualified leads. It then took on more of the transaction, moving from marketing into the sale of new homes. A 2022 description laid out the flow: a buyer opened an account, completed a financial diagnostic, and was assigned a consultant for free remote or in-person advice. The developer received a qualified customer and used Vecindario's technology and sales team to close.[4]

The pandemic accelerated the shift online. Univision reported that Vecindario grew from two people to 50 while helping Colombians, including people living in the United States, buy homes online. The company linked diaspora demand with new-home inventory back in Colombia.[5]

YC gave the company a larger frame. Its batch page described a unified online experience for selling property and approving mortgages, with a claim that the process was six times faster. Restrepo and Ruiz wanted the software to connect buyer behavior with the commercial work of developers around the world.[1][2]

Timeline

  • 2019: Restrepo and Ruiz found Vecindario in Medellín after operating Habla Creativo.[1]
  • 2020–2021: The pandemic moves more of the buying process online; the team grows from two to 50 and begins connecting U.S.-based Colombians with property at home.[5]
  • Winter 2022: Vecindario joins Y Combinator and presents an online property-and-mortgage experience for Latin American developers.[1]
  • July 2023: Vecindario reports more than 4,500 homes sold and COP 1 trillion in transactions over four years.[2]
  • 2023–2024: Colombia's new-home market contracts, partner projects fail, and customer invoices go unpaid. Vecindario tries subscriptions, memberships, insurance, rentals, new markets, and a SaaS product.[3]
  • January 2025: Restrepo gives a long interview about closing the company and dismissing roughly 150 employees.[6]
  • February 2025: Restrepo publicly announces that Vecindario has closed and provides an email for people affected by the wind-down.[3]

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